How to Prepare for Your First Appointment at Hara Clinic

Welcome to Hara Clinic

Visiting a new clinic for the first time can feel a little uncertain — but it doesn't have to. This guide will walk you through exactly what to expect at your first appointment with us, what to bring, and how to make the most of your time with your doctor.

Before Your Appointment: What to Prepare

Documents and Records to Bring

Photo ID — Driver's licence, passport, or government-issued ID
Medicare or health insurance card
Previous medical records — If you have any, including summaries from past GPs or specialists
Referral letter — If your appointment requires one
Current medications list — Include dosages and how often you take them; bring the actual packaging if possible
Results from recent tests — Blood tests, scans, or specialist reports

Think About Your Health History

Before your visit, take a few minutes to think through your relevant health background, including:

Any chronic conditions you've been diagnosed with
Past surgeries or hospitalisations
Known allergies (especially to medications)
Family history of serious conditions (heart disease, diabetes, cancer, etc.)

At the Clinic: What to Expect

Arrival and Check-In

Please arrive 10–15 minutes before your scheduled appointment to allow time for check-in. Our reception staff will confirm your details, update any forms if necessary, and let you know approximately how long the wait will be.

During Your Consultation

Your doctor will start by reviewing your health history and asking about the reason for your visit. To get the most out of your appointment:

Be honest and thorough — The more your doctor knows, the better they can help you.
Describe your main concern clearly — When did symptoms start? What makes them better or worse?
Ask questions — Write them down beforehand so you don't forget in the moment.
Take notes or ask for a summary — It can be hard to remember everything said during a consultation.

After Your Consultation

Depending on your needs, your doctor may:

Arrange follow-up blood tests, imaging, or procedures
Issue a referral to a specialist
Provide or renew a prescription
Schedule a follow-up appointment
Recommend lifestyle changes or a care plan

Frequently Asked Questions

Can I request a specific doctor?

Yes. When booking, let our reception team know which doctor you'd prefer. We will do our best to accommodate your request based on availability.

What if I need an interpreter?

We can arrange interpreter services for patients who require assistance. Please let us know at the time of booking so we can make the necessary arrangements.

What is your cancellation policy?

We ask that you give us at least 24 hours' notice if you need to cancel or reschedule. This allows us to offer your appointment time to another patient who may need it.