Introducing Telehealth at Hara Clinic
We are excited to announce the official launch of telehealth video consultations at Hara Clinic. This service allows eligible patients to consult with their regular doctor via a secure video call — no travel required. Whether you're managing a chronic condition, need a follow-up, or simply can't make it to the clinic in person, telehealth brings your care to you.
Who Is Telehealth Suitable For?
Telehealth is ideal for a wide range of situations, including:
- Follow-up consultations for ongoing conditions
- Mental health check-ins and counselling referrals
- Prescription renewals for stable, long-term medications
- Discussion of test results or specialist reports
- Patients with limited mobility or those in remote areas
- Mild illness assessments (e.g., cold, flu, rashes)
Please note that some situations — such as physical examinations, urgent care, or certain procedures — still require an in-person visit. Our reception team can help you determine which type of appointment is right for your needs.
How Does a Telehealth Appointment Work?
- Book online or by phone — Select the telehealth option when scheduling.
- Receive your link — A secure video link will be sent to your email or phone before your appointment.
- Join from any device — Connect using a smartphone, tablet, or computer with a camera and microphone.
- Consult your doctor — Your appointment proceeds just like a regular visit.
- Receive follow-up instructions — Referrals, prescriptions, and pathology forms are sent electronically.
Privacy and Security
Your privacy is our top priority. All telehealth consultations are conducted over an encrypted, healthcare-grade video platform that complies with national privacy standards. Your personal health information is never shared without your consent.
Getting Started
To book your first telehealth appointment, contact our reception or visit our online booking page. Our staff are happy to walk you through the process if it's your first time using video consultations. We believe this service will make quality healthcare more flexible and accessible for everyone in our community.